Privacy Policy

Identity: GILLES & GRACE CAFE

Registered address: UAE, Abu Dhabi, Khalifa city.

Tax ID: 0000000000.

Email: info@gillesandgrace.ae

GILLES & GRACE CAFE has designated a Data Protection Officer or an internal point of contact within the organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact us at: info@gillesandgrace.ae

Personal data that the user may provide:

• Name, address and date of birth.
• Phone number and email address.
• Location.
• Payment and returns information.
• IP address, date and time of access, browser type and operating system data.
• Any other information or data you choose to share with us.

Google Login: When you use Google Login on our website, we collect your name, email address, and Google profile information for login/account creation only.

At GILLES & GRACE CAFE we process the information provided by interested parties for the following purposes:

• To manage orders or contracts for our services, whether online or in physical stores.
• To manage the sending of information you request from us.
• To carry out commercial actions and maintain the relationship with the user.
• To develop and manage contests, prize draws or other promotional activities.
• In some cases it will be necessary to provide information to Authorities or third-party companies for audit purposes.

The processing of your data may be based on the following legal grounds:

• Consent of the data subject for the contracting of services and products, for contact forms, information requests or newsletter sign-ups.
• Legitimate interest for processing our clients' data for direct marketing actions.
• Compliance with legal obligations for fraud prevention, communication with Authorities and third-party claims.

The processing of data for the purposes described will be maintained for as long as necessary to fulfil the purpose for which it was collected (for example, for the duration of the commercial relationship), as well as to comply with any legal obligations arising from the processing of the data.

In some cases, only when necessary, GILLES & GRACE CAFE will provide user data to third parties. However, data will never be sold to third parties. External service providers (such as payment providers like Stripe or delivery companies like Correos Express) may use the data to provide the corresponding services, but will not use this information for their own purposes or pass it on to third parties.

You may address your communications and exercise your rights by sending a request to: info@gillesandgrace.ae

Under the GDPR you may request:

• Right of access: you may request information about the personal data we hold about you.
• Right of rectification: you may communicate any change to your personal data.
• Right of erasure and to be forgotten: you may request the deletion of your personal data.
• Right to restriction of processing: involves the restriction of the processing of your personal data.
• Right to object: you may withdraw consent for the processing of your data.
• Right to data portability: in some cases, you may request a copy of your personal data in a structured format.

The GILLES & GRACE CAFE website uses cookies to optimise and personalise your browsing experience. Cookies are physical files stored on the user's own device. The information collected via cookies is used to facilitate user navigation and optimise the browsing experience.

However, if the user does not wish cookies to be installed on their hard drive, they may configure their browser to prevent the installation of these files.

This privacy policy may be modified. We recommend that you review the privacy policy periodically.